Course of Protocol in the International Relations of the Company and the Businesses

The globalisation of the markets comports the need of interactuar with other cultures. The access to these markets requires processes negociadores with official organisms, institutions, employers and other agents that will put us in contact with diverse and very shoot idiosyncrasies and styles of negotiation.

Can not obviar that in our form to negotiate with other companies influence in the economic frame, political and geographic in which find us circumscribed, and of form more concrete, the social stratum, cultural and business to the that belong.

The companies are increasingly conscious that the success of the commercial transactions depends to a large extent of the capacity of adaptation and of the respect to the habits originarias of our speakers.

Understand determinate behaviours like fruit of the diversity and of the different cultural nuances that characterise and base the identity of the villages, will do us more receptivos and empathic to the eyes of these agents and will endow us of the tolerancia, and necessary understanding to face determinate situations. In definite, the respect and the interest by the contrary can turn into the easiest way to achieve a good agreement.

The aim of this course is the one to inform objectively about these habits and peculiarities in the frame of the intercultural negotiations and desterrar determinate myths and false beliefs that circulate around determinate countries.

With the superación of the course the student will learn to:



Focus a negotiation from the knowledge of the basic peculiarities of each culture in plough to guarantee a good understanding.

The main cultural characteristics, economic, social and geopolitical of the different economic blocks of the planet

The most suitable form to focus the negotiation with speakers of all the culture

The most suitable method to develop this negotiation

The way to focus the meetings and like treating in the same each one of the subjects that interest us.

Cerra International agreements taking into account the aims proposed and like arriving to them.

The process of learning base in the reading comprensiva of the different didactic units that comprise the course and systematic realisation of the test of autoevaluación, besides the course is focused in an essentially practical sense with inumerables examples for each separated in which pose different situations and the best form of gestionarlas and treat them, along the course. To surpass the course, the student will have to realise several practical cases posed by the tutors and surpass a final examination in the platform of and-learning.

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UD 01.- APPROXIMATION AL PROTOCOL
Origins of the protocol
The origin of the official protocol and the ancient texts
The origin of the official protocol Spanish
biblical References in the protocol

UD 02.- THE PROTOCOL IN THE COMPANIES
The utility of the protocol in the business field
Main differences between social courtesy and business courtesy
Criteria of ordenación
Annex. Real Decree 2099/1983, of 4 of August, by which approves the Ordenamiento General of Precedences of the State

UD 03.- THE COMMERCIAL RELATIONS WITH FOREIGNERS
Introduction
The commercial relations with foreigners
When we are the host and when we displaced us to another country
The cultural differences and his influence in the businesses
Fascicle of field for the planning of trips to the foreigner
Dossier: autochthonous habits and information of utility
Planning of the diary

UD 04.- THE BUSINESSES WITH JAPANESE COMPANIES
Japan: his geographic peculiarity, his political situation, economic and social
Negotiating with Japanese
The nagai tsukiai (ritual of Japanese negotiation)
corporate Gifts or gifts of courtesy
The vestimenta in the businesses
Differences of perception temporary/space
The no verbal communication or ishin-deshin
The foods and dinners of businesses
contractual Relations
The hour of the negotiation
labour Calendar

UD 05.- EMERGENT MARKETS CHINA: THE ASIAN GIANT
Introduction
Negotiating with the big giant
The style of Chinese negotiation
The women in to the labour field
The language gestual
Differences in the contractual relations THE INDIAN
Origins
The subcontinente Asian
Businesses in the Indian
Indian Idiosyncrasy in the negotiation
The woman in the businesses

UD 06.- THE ARAB COUNTRIES And THE ISLAM
The history and the Islam
The Islam in the actuality
Negotiating with Muslim

UD 07.- THE UNITED STATES OF AMERICA
Origins
The first economic power world-wide
The American economy
Negotiating with Americans

UD 08.- EUROPE: THE OLD CONTINENT
Origins
The European economy
The institutions
The symbols
The businesses with Europeans
The habits in the businesses with Europeans
BIBLIOGRAPHY